Litigation Manager

Litigation Manager 

12 month FTC 

Dublin 3 onsite

The primary focus of this role is to manage the Employment Litigation team on all aspects of case management. The incoming individual should have practical experience with managing complex ER cases including WRC representation and Labour Court attendance. The incoming individual may be a qualified Barrister, Solicitor or a HR professional with significant ER exposure.

Responsibilities:

• To grow and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers
• Review and analyse team performance against key performance indicators taking corrective measures as necessary to achieve stated business goals
• Be the initial point of enquiry for the Litigation Team and provide technical guidance in relation to all matters pertaining to the WRC and Labour Court and assistance in respect of client related issues or queries
• Conduct regular meetings with the Litigation Team to ensure that every case is being managed effectively
• Recruit new members of the Litigation Team, arranging appropriate induction training and undertaking probationary reviews and one to ones, where required
• Carry out observation visits of Litigation Consultants and Call Quality Assessments of the team on a regular basis thereby encouraging the development of the team and service
• Recognise gaps in knowledge within the team, arranging training as necessary with the to ensure training needs are met
• Ensure case management on SuccessFlow and associated case administration is kept up to date and saved appropriately on SharePoint
• Investigate & resolve client complaints
• Ensure knowledge of Employment Law and HR best practice is continually updated
• Maintain professional and technical knowledge by attending workshops, training days and reviewing professional publications or case law where necessary
• Engage in the Global calls with other Litigation Managers throughout the Group, noting that such calls are likely to take place late in the evening
• Effectively manage the Tribunal Navigator, client engagement process, providing updates to Group key stakeholders as required

Requirements:

• Qualified Barrister, Solicitor or HR professional with significant hands-on exposure to Irish Employment Law
• Strong organisational and administrative skills
• Self-motivated and able to work on own initiative
• Have an approachable and diplomatic manner
• Demonstrate commerciality
• Able to influence and motivate others
• Able to work as part of an extended team

For more information, please contact Lee Doheny for a confidential discussion.