Current vacancy

HR & Quality Manager

€53,347 per year

HR & Quality Manager

Dublin 1


Lincoln are delighted to be supporting a national addiction service to recruit a permanent HR & Quality Manager to join the management team. The role encompasses Recruitment, Induction, HR policies and procedures and employment relations. 

From a Quality Management lens, the postholder will provide oversight and direction to the development, implementation and maintenance of the Quality Management System.


Salary: €53,347 plus benefits. 

Working hours: 9:30-5:30pm




  • Develop and implement HR strategies and initiatives aligned with the overall vision and strategic direction.
  • Lead a team of people working on HR and Quality roles.
  • Oversee a team to deliver the day-to-day HR function to support the organisation’ needs.
  • Develop, update and implement policies and procedures in line with changes in legislation and best practice in engaging in collective bargaining for resolution of any issues.
  • Develop an effective recruitment, staff retention and succession planning programme to meet the future needs of the organisation.
  • Oversee the recruitment and induction processes of new staff, in collaboration with the relevant line manager.
  • Lead employee relations issues in line with HR policies and legislation and advise Managers on IR/HR issues.
  • Introduce a learning and development strategy for all staff and train all line managers in its implementation.
  • Ensure the development of an appropriate and effective performance management programme, and reporting system to deliver high performance working teams across the organisation.
  • Oversight of Garda Vetting process.
  • Oversee the maintenance of personnel files for staff, students and volunteers via the software system HR Locker.


  • Manage, develop, and oversee the Quality Management System.
  • Promote the establishment of robust quality procedures and that agreed standards and regulations are being adhered to through an appropriate internal audit system.
  • Support the Director of Services to ensure that all relevant standards and specifications for delivery of services are in place and adhered to.
  • Oversee the maintenance and updating of all documents related to the Ana Liffey Quality Management System.
  • Measure quality performance metrics, identify areas and processes for improvement, and implement strategies to enhance overall quality
  • Oversee the Client Management System including maintaining data accuracy, troubleshooting technical issues, and the provision of user support to ensure efficient utilisation by all relevant staff.
  • Set and maintain high standards for service quality in support of the Director of Services and SMT


  • Oversee Health & Safety for the organisation.
  • Responsibility for Health & Safety as it relates to employment law.


  • Relevant third level qualification in Human Resources. (Essential)
  • Minimum 3 years’ experience, in a senior HR role. (Desirable)
  • Understanding and working knowledge of Quality Management Systems. (Essential)
  • Experience in a quality assurance role. (Essential)
  • Knowledge of health and safety legislation. (Essential)
  • Excellent IT/IS skills and working knowledge of Microsoft outlook, word, excel, HR software and database experience. (Essential) 

Knowledge, skills & competencies:

  • Experience in people management/leadership
  • Prior experience in employee relations, industrial relations and strong experience in dealing with unions.
  • Proven staff management experience, including support and performance management of teams
  • In depth knowledge of employment legislation and general data protection regulation (IE & EU)
  • Able to maintain the highest standards of confidentiality, discretion, and respect.
  • High-level communication skills both written and verbal
  • Prior experience of working with and developing policies and procedures and understanding and knowledge of auditing compliance to these


Apply now

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Lee Doheny avatar
Head of HR Recruitment
+353 85 135 3820