Our client is seeking a Lead Facilities Coordinator to manage the delivery of on-site facilities services, ensuring a high-quality workplace experience. This role focuses on operational coordination, contractor management, and delivering exceptional customer service while maintaining a fun, safe, and efficient work environment.
Benefits:
- Competitive salary
- Healthcare package
- Pension scheme
Key Responsibilities
- Proactively manage all site facilities issues, ensuring timely resolution.
- Drive the consistent use of facilities tools and promote standard operating procedures.
- Achieve and exceed KPIs and SLAs, using data to identify trends and improvements.
- Act as the main point of contact for facilities services and provide solutions promptly.
- Build strong client relationships and foster a culture of proactive engagement.
- Lead and develop the facilities team, ensuring motivation, growth, and performance.
- Manage supplier relationships, ensuring compliance with Health & Safety standards.
- Oversee operational budgets, accruals, and financial compliance.
- Implement and support workplace improvement initiatives and regional programs.
Candidate Requirements
- Facilities management qualifications (e.g., QHSE), degree preferred.
- Membership in an FM professional body (e.g., BIFM) desirable.
- Strong understanding of Health & Safety practices (IOSH or equivalent).
- Proven leadership skills and ability to develop and manage teams.
- Experience in FM, M&E services, and project management in occupied environments.
- Financial acumen with experience managing budgets and supplier contracts.
- Excellent communication and IT skills.
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