Our client based in Dublin 15 is recruiting a Sales Support Administrator to join their team. You will serve as a point of contact for customers with queries about orders and deliveries and provide support for the Key Account Management team.
Responsibilities will include:
- Processing orders via portal, email or phone
- Checking data accuracy in quotations and orders
- Maintain customer details in CRM
- Work closely with Accounts Department with regards to invoicing and associated processes
- Checking prices and contracts are up to date.
- Contacting clients to obtain missing information or answer queries.
- Liaise with key internal and external stakeholders, including clients, technical sales, accounts, etc.
- Maintain and update sales and customer records.
- Develop weekly & monthly sales reports.
- Communicate important feedback from customers internally.
- Report on Sales Team targets and report any deviations.
- Stay up to date with new products and features.
- Assist with the setup of new projects.
- Flexibility and ability to undertake additional duties as requested by Manager.
- Other Ad hoc duties as required.
Requirements:
- Relevant work experience as an Administrator or Sales Support Agent
- Exceptional written and verbal communication skills and presentation skills
- Hands on experience with software such as SAP, Salesforce, Smartsheet, MS Office (MS Excel essential)
- Excellent organisational and multitasking skills
- Strong team player with the ability to work independently.
- Ability to work under strict deadlines and prioritise workload.
- Highly motivated and intuitive individual who demonstrates initiative.
- Preferably experience in the welding background or sale would be advantageous.
Send your CV to aoconnor@lincoln.ie
Apply now
* Required
