Quality Technical Services Manager

About the Company

Our client is a leading global medical technology company dedicated to advancing healthcare through innovative solutions. With a strong legacy in the industry, they are committed to improving patient outcomes and driving excellence in everything they do.

Why Join Them?

A career with our client means being part of a team that values your opinions and contributions while empowering you to bring your authentic self to work. Here, employees can fulfill their purpose through the meaningful work they do every day.

You will collaborate with inspirational leaders and colleagues who are passionate about fostering an inclusive, growth-centered, and rewarding culture. Their Total Rewards program includes:

• Competitive salary

• Healthcare

• Pension (5% employee contribution, 9.75% employer contribution)

• Bonus or shares (3.85% cash bonus or 6.85% shares)

• 24 days holiday

• Income insurance protection

• Death in service benefit

• 12% performance bonus

They are seeking a dynamic and detail-oriented professional to ensure the smooth operation of their manufacturing processes, prevent disruptions, and lead continuous improvement initiatives. This role is key to maintaining equipment redundancy, validation, and maintenance while also driving best-in-class laboratory practices and training programs.

Key Responsibilities:

• Ensure efficient processes to support manufacturing and prevent disruptions by managing equipment redundancy, validation, and best-in-class laboratory practices and training programs.

• Measure and communicate process efficiency and effectiveness, delivering improvement projects on time and within budget.

• Lead procurement efforts for goods and services, ensuring adherence to company policies.

• Facilitate technical problem-solving, CAPA processes, and decision-making within areas of responsibility.

• Co-lead Quality Assurance initiatives, regulatory audits, and manage specification changes.

• Collaborate with leadership, offering guidance and solutions while ensuring alignment with Global Quality teams.

• Monitor team performance across key metrics (Safety, Quality, Delivery, Cost, People) and drive continuous improvement efforts.

• Oversee people management, including development, feedback, and performance evaluations.

• Stay current with industry trends to keep practices competitive.

• Participate in the hiring process for critical roles and be a key member of the Site Quality Leadership team.

Qualifications:

• Bachelor’s degree in Engineering or Science; postgraduate qualification preferred.

• 6+ years of experience in the medical device or highly regulated industry.

• Experience with audit management, process validation, CAPA systems, sterilization, and clean room environments.

• Strong project management and Six Sigma experience.

• Proficient in data analysis and reporting tools (Excel, Project, Minitab, Power BI).

• Excellent leadership, communication, and interpersonal skills, with the ability to work independently and collaboratively.