Lettings Administrator

We are currently recruiting for a Lettings administrator;

Join an esteemed, multi-award-winning agency renowned for excellence in the property market. This prestigious agency has been recognized as a leader in the industry, consistently delivering exceptional service to clients.

Position Overview:

Our client is seeking a Lettings Administrator to join their dynamic team. This role involves providing comprehensive administrative support to their esteemed Lettings Team. They are looking for a seasoned professional with a background in office administration, particularly within the realm of lettings or property coordination.

Benefits:

• Competitive salary
• Bike to Work Scheme
• Travel Save Scheme
• Pension
• 21 days holiday
• Opportunity to pursue PRSA license
• Excellent support systems in place

As a Lettings Administrator, you’ll become part of a professional and friendly environment with supportive management and ample opportunities for growth and development. Training and guidance will be provided to help you excel in your role.

Key Responsibilities:

• Collaborate closely with the lettings team and administration department while also demonstrating autonomy and adaptability in a fast-paced environment.
• Uphold a positive, proactive, and polite demeanor, embodying the values of teamwork and exceptional customer service.
• Utilize strong time management and organizational skills to prioritize tasks effectively and manage multiple responsibilities.
• Possess excellent verbal and written communication skills, along with proficiency in Microsoft Office applications (Word, Excel) and Outlook.
• Demonstrate confidence in interacting with clients and colleagues both in-person and over the phone.
• Display a willingness to learn and take initiative in optimizing office workflows and processes.

Main Tasks:

• Assist in producing and updating administrative documents, facilitating the smooth progression of tenancy applications and agreements.
• Respond promptly to lettings inquiries and viewing requests, managing the Outlook Calendar for scheduling appointments.
• Handle incoming telephone calls, filter messages, and address general inquiries with professionalism and efficiency.
• Maintain accurate logs of lettings inquiries and contribute to compiling weekly reports and statistics for clients.
• Perform administrative tasks such as marking up documents, typing, copying, scanning, and printing as required.
• Ensure compliance with Residential Tenancies Board (RTB) registration requirements.

Qualifications and Skills Required:

• Minimum of two years’ experience in a property administration-related role.
• Proficient in verbal and written English.
• Strong organizational and time management abilities.
• Exceptional customer service orientation.
• Familiarity with Microsoft Office suite and Outlook.
• Proven capability to work collaboratively in a team environment.