Client Success Specialist (Remote – Dutch & French Speaking)

Location: Remote (Work from anywhere in Belgium or EU-compatible timezone)
Contract: Long-term assignment – as long as needed
Pay: Competitive (Details provided during interview)
Bonus: Quarterly bonus opportunities may be available

Join a Mission-Driven Team Empowering Careers!

Are you passionate about helping people find meaningful work? Are you fluent in Dutch, French, and English and looking to grow in a dynamic, global tech company? We’re hiring a Client Success Specialist who will play a key role in transforming how employers connect with top talent.

This is your chance to join a high-performing, remote-first team where your impact matters – every single day.

What You’ll Be Doing:

• Build relationships and deliver exceptional service for your own book of business across the Belgian market.
• Be the trusted advisor for clients – guiding recruitment success through insight, innovation, and action.
• Drive engagement, increase satisfaction, and generate success stories that turn clients into brand advocates.
• Use operational data to spot opportunities, address recruitment challenges, and propose solutions.
• Collaborate closely with sales, senior success specialists, and team leaders to exceed goals and KPIs.
• Mentor new teammates and support broader team efforts when needed – we succeed together!

Your Key Responsibilities:

• Own account operations and recruitment success metrics (conversion rates, cost-per-hire, and volume).
• Offer data-driven recommendations to improve campaign performance.
• Work in close partnership with internal teams to anticipate client needs and prevent problems before they happen.
• Share knowledge, contribute to team initiatives, and participate in strategic account planning.
• Represent the voice of the customer across departments, helping shape the future of our platform.

What You Bring to the Table:

• Fluency in Dutch, French, and English – written and spoken.
• 2+ years in client service or account management.
• A data-savvy mindset – you know how to spot trends, diagnose issues, and suggest actionable insights.
• A proactive, collaborative attitude – you thrive in a fast-paced environment and love being part of a team.
• Critical thinking, adaptability, and a passion for learning – you’re not afraid to lead or be challenged.
• A customer-first approach with a strong sense of ownership and responsibility.