Quality Technician

The Opportunity

A leading European manufacturer in the packaging sector is currently seeking a Quality Technician to join their team. The company supplies a broad range of industries with custom, innovative packaging solutions and works with a variety of blue-chip clients and household brands.

Reporting to the Production Manager and Quality Manager, the successful candidate will play a key role in promoting quality assurance and continuous improvement across the organisation.

Benefits

• Competitive salary
• Monthly business-wide bonus
• Pension scheme
• 20 days annual leave, increasing to 23 after 1 year
• Generous Christmas voucher
• Birthday voucher

Key Responsibilities

• Drive quality performance and support continuous improvement initiatives throughout the organisation.
• Assist in developing and embedding LEAN systems to improve quality processes and enhance manufacturing efficiency.
• Facilitate daily and weekly lean meetings and foster lean projects to promote a culture of continuous improvement.
• Conduct internal quality audits to ensure compliance with regulatory requirements and internal standards.
• Maintain quality records and ensure robust control of processes, including investigating non-conformances and customer complaints.
• Determine root causes and implement corrective and preventive actions, including staff training and awareness initiatives.
• Liaise with customer auditors and ensure compliance with specifications and effective execution of corrective actions.
• Support the development and maintenance of the company’s Quality Management System in line with national and international standards.
• Collaborate cross-functionally to maintain product quality and introduce new products efficiently through well-defined process flows.
• Work with the procurement team to define and uphold quality expectations throughout the supply chain.
• Conduct testing and checks to ensure standards are met, updating SOPs and technical documentation as needed.
• Support the quality inspection and product release process for incoming, in-process, and finished goods.
• Define and implement clear quality protocols for all staff, including training and education initiatives.
• Set service standards and manage customer interactions effectively, providing accurate product and process information.
• Analyse performance data, create statistical reports, monitor KPIs, and propose improvement plans.
• Track internal and external non-conformance reports (NCRs) and identify trends.
• Troubleshoot system failures and support the implementation of corrective actions.
• Assist with the Environmental Management System (EMS) and ensure compliance with IPPC license requirements.

Key Requirements

• Degree or third-level qualification in Science, Food Technology, Production, or a related field.
• Experience in a similar quality-focused role is desirable but not essential.
• Knowledge or experience with Lean Six Sigma or Lean manufacturing methodologies.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• High attention to detail with a results-driven and organised approach.
• Ability to multitask in a dynamic, fast-paced environment.
• Flexible, self-motivated, creative, and dependable.
• Strong interpersonal skills and ability to work well under pressure.