Senior Specialist, Client Service (Corporate Trust)
About this job
My Client is looking to hire a Senior Client Specialist from the Funds Loans/Corporate loans space.
Senior Client Specialist
The Senior Specialist has responsibility for the management of a number of Debt Structures for Corporate Trust Clients and serves as the key day-to-day client contact. The Client Service Senior Specialist is also responsible for servicing the overall Client relationship ensuring delivery of our contractual obligations. Key Responsibility for building Client Partnerships.
The Senior Specialist will quickly address and resolve problems, possess strong decision-making and organizational skills, and will communicate effectively with Group Manager, internal shared service partners and with internal and external clients. The Senior Specialist will also actively assist the Group Manager with developing and driving new strategic plan initiatives.
Essential Functions – Key Roles & Responsibilities
Day to day oversight of the assigned portfolios to ensure high Client Experience Levels
Continuous dialogue and open communication with Lead Manager and Group Manager on status of work being completed by supporting teams
Leads and Chairs Client Meetings and ensure minutes and follow up items are closed out
Develop strong working relationships with Front Office Relationship Managers
Identify and resolve issues while serving as a high-level escalation point for complex situations and ensure that they are brought to a successful resolution
Employee Development: Key role in training of support team.
What we are looking for:
To proactively monitor and manage the activities performed within our business partners outside of Ireland
How to Apply: