Senior Specialist, Client Service (Corporate Trust)

  • Region: Dublin City Centre

  • Location: Dublin City Centre, Dublin

  • Sector: Funds & Asset Management

  • Contract: Permanent

  • Salary: Negotiable

  • Reference: 5852_1567506161

About this job

My Client is looking to hire a Senior Client Specialist from the Funds Loans/Corporate loans space.

Senior Client Specialist

The Senior Specialist has responsibility for the management of a number of Debt Structures for Corporate Trust Clients and serves as the key day-to-day client contact. The Client Service Senior Specialist is also responsible for servicing the overall Client relationship ensuring delivery of our contractual obligations. Key Responsibility for building Client Partnerships.

The Senior Specialist will quickly address and resolve problems, possess strong decision-making and organizational skills, and will communicate effectively with Group Manager, internal shared service partners and with internal and external clients. The Senior Specialist will also actively assist the Group Manager with developing and driving new strategic plan initiatives.

Essential Functions – Key Roles & Responsibilities

Day to day oversight of the assigned portfolios to ensure high Client Experience Levels

Transaction Management:
Cash & Trade Oversight – the ability to engage with clients to ensure timely execution
Report Review and preparation

Collaboration:

Continuous dialogue and open communication with Lead Manager and Group Manager on status of work being completed by supporting teams

Leads and Chairs Client Meetings and ensure minutes and follow up items are closed out

Develop strong working relationships with Front Office Relationship Managers

Identify and resolve issues while serving as a high-level escalation point for complex situations and ensure that they are brought to a successful resolution

Employee Development: Key role in training of support team.

  

Partner Management
To proactively monitor and manage the activities performed within our business partners
To hold regular meetings and escalate any concerns


What we are looking for:


Proven Corporate Trust or related financial markets/securities industry experience and proven financial services industry experience.
Strong Client Management Experience
Ability to review deal governing documents
Experience in Custody and Settlements
Experience with Commercial Paper, MTNs, Tri-Party Repo, Collateral Monitoring, Securities Lending a plus.
Solid understanding of the product(s) administered by the group and a thorough understanding of risk management and control practices.
Experience in managing multiple deliverables.   

To proactively monitor and manage the activities performed within our business partners outside of Ireland
Ability to quickly address issues – strong decision making
Strong Financial Services Technical Skills

How to Apply:
For further information on this fantastic permanent job opportunity please apply with a copy of your up to date CV to Tom Guilfoyle of Lincoln Recruitment Specialists at or by calling (01) 661 0444.

Apply now

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