Senior Operations Manager

  • Region:

  • Location: Maynooth

  • Sector: Banking and Finance

  • Contract: Permanent

  • Salary: €75k - 85k per year + Negotiable, + Benefits

  • Reference: 44719

About this job

My client – a leading retail banking organisation is seeking to hire a Senior Operations Manager to join their team. In this role you will be responsible for resource planning, pipeline management, new business support and planning. You will be responsible for the delivery of all aspects of operational performance change management initiatives and manage key client relationships.




  • Deliver on process review opportunities to ensure lean and efficient processes are in place, and identify and eliminate root cause barriers to accuracy, productivity and quality.
  • Establish and maintain quality key internal and external relationships with a view to reaching and exceeding executive management and customer service expectations.
  • Deliver operational results against associated plans and budgets while consistently making decisions to improve P&L outcomes.
  • Manage the day-to-day operation of several teams with oversight responsibility for process evaluation and re-engineering.
  • Oversee resource planning, budgetary responsibility, and servicing to ensure efficient and effective operation of the business.
  • Provide senior leadership and direction to all Operational Managers and team members to ensure the development of a high-performing teams, including coaching and development and effective performance reviews.




  • 5 – 6 years in the financial services industry with substantial experience in a people management role. 
  • Strong influencing and persuasion skills such as the ability to use data to support recommendations and influence outcomes.
  • Excellent interpersonal and leadership skills with an ability to communicate effectively
  • Results focused with a particular emphasis on attention to detail.
  • Demonstrated skill in tackling and solving operational challenges.
  • Ability to encourage an environment of flexibility where change is embraced.



The salary range on offer is €75K – €85K, negotiable and comes with a benefits package.


For further information and to discuss in confidence please reach out to Conor O’Reilly.

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Conor O'Reilly

Principal Consultant - Financial Services | Specialist
+353 1 661 8591 | |