Customer Service Representative (French)

  • Region: Rest of Ireland

  • Location: Kilkenny

  • Sector: Sales Marketing & PR

  • Contract: Permanent

  • Salary: €30000 - €300000 per annum

  • Reference: BBBH5728_1562320530

About this job

The successful candidate must be fluent in French, have 2+ years experience in a similar fast paced customer service representative role and be willing to work a flexible schedule and occassional overtime.

Key Responsibilities

  • Serving Customers by answering product and service questions
  • Resolving product or service problems by clarifying the customers issues, determining the cause of the problem and explaining the best solution to resolve the problem, following up to ensure resolution.
  • Contributes to team effort by accomplishing related results as needed
  • Processes Customer Orders sent through fax, e-mail or phone.
  • Contacts customers to ascertain data omitted on orders.
  • Prepares and forwards preliminary paperwork to returns and replacements on problem orders not received.
  • Maintains liaison with other departments for order completion
  • Write up order, mails catalogues, samples, price quotations and similar data to customers as required.

Contact Winnie Nsubuga on or 01-661-0444 to discuss the role in confidence.

Apply now

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