Arrears Support Executive

  • Region: Dublin South

  • Location: Dublin South, Dublin

  • Sector: Banking & Finance

  • Contract: Permanent

  • Salary: €35000.00 - €45000.00 per annum

  • Reference: KM - 4453_1559300719

About this job

Based in Dublin South, these positions will entrust the right person with working closely with customers who have fallen into – or are at risk of falling into – mortgage arrears in order to identify and implement appropriate solutions.

This vacancy is offering a competitive salary and an impressive range of benefits including bonus and pension scheme.

The Role

In this position, you will be responsible for effectively managing a portfolio of arrears customers in order to recover or restructure debt in the most appropriate manner for all stakeholders.

Typical responsibilities will revolve around:

  • Developing strong working relationships with stakeholders and dealing appropriately with customers’ challenging arrears situations
  • Negotiating long-term sustainable resolutions to mortgage arrears situations and assessing customers’ financial profiles to make suitable recommendations
  • Completing detailed Standard Financial Statements with borrowers
  • Helping customers to prioritize mortgage repayments and urging restructuring of any secondary debt

The Person

You will join the team bringing at least 2 years of experience working in mortgage resolution, restructuring or within an ASU environment. APA (Loans) or similar qualification is desirable.

In terms of personal competencies, you will be a strong negotiator – an influential person. You must be adept at finding appropriate solutions to challenging situations. You will be a self-starter motivated by results. You thrive under pressure and possess an excellent set of interpersonal skills.

You will be technically confident and able to make detailed recommendations on the suitability of different debt restructuring options. From this you will also possess excellent analytic skills and a keen eye for detail.

Does this sound like you or someone you know? If so, please apply directly via the link below. For further information or for a confidential discussion on this or any other job roles we have available, please do not hesitate to contact Katie Mitchell of Lincoln Recruitment Specialists by emailing kmitchell(at)

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