The 1% Extra Performance Newsletter 29 May 2020

Welcome to this week’s edition of The 1% Extra newsletter. The 1% Extra brings you the best takeaways from performance experts on The 1% Podcast, as well as some of the best performance and well-being articles, blogs, books, videos and other resources we have come across this week.

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Many thanks for your continued support.
Have a great weekend, 
4 Takeaways – The 1% Podcast 
Episode 26  Suzanne Dempsey, Deputy CEO & Director of Nursing at the Mater Public Hospital – Performance Takeaways

“It was my responsibility to begin envisaging what the future would look like.”
Bringing together staff from different specialties, hospitals and training together to create a central hub of acute hospitals across the country for children aiming to give them treatment close to home or at home was a challenge. Suzanne describes her vision for the future including going paperless and how to design this new environment.

“The fear and anxiety was palpable”

For nurses, coming in to work during the Pandemic has been a frightening time. Suzanne describes the measures she took to reassure staff insofar as possible. In addition to basic international standards like wearing the appropriate PPE, hand hygiene and following HSE and WHO guidelines, she also took the step of redeploying a Clinical Nurse Specialist with a psychology background to attend the wards, particularly where there was a high mortality rate, to talk the nursing staff through their concerns individually.


“It all comes back to how do we keep everybody safe”

The Mater created two pathways for patients who didn’t present with Covid symptoms and those who did. These measures included isolating patients who were suspected of having Covid in single rooms until their test results came back to enable the hospital to have clear separation between Covid patient wards and non-Covid patient wards to eliminate cross-infection.
“Adults can give consent and they can tell you how they’re feeling.”
Suzanne describes how when working with paediatric patients, there are additional concerns that need to be taken into account given that they may be unable to communicate how they’re feeling depending on their age so there needs to be age-appropriate communication with the child but also an imperative to make sure parents understand what’s happening.
The past three editions of the podcast: 


25 Former Dublin hurler and coach, Joey Boland 
24 Sleep Expert, Motty Varghese
23 Global Performance Expert, Fergus Connolly  


3 Performance Articles You Might Have Missed 


Interesting article in the Harvard Business Review about how history’s best
leaders managed in a crisis – they understood how to provide stability, a steady
hand, and hope, even when they themselves were uncertain about the road ahead.
They were
honest with their followers and found private outlets for their own 
anxieties. 5 minutes read here 


Engaging essay on the inherent dangers of giving and taking advice. No matter
who you are, and no matter what times you are living through, it seems that you
can never seek out too many different perspectives. 5 minutes read


Insightful look on how to praise children with purpose to make them more resilient:
(and it might not just apply to children)  5 minute read
   2 Video & Book Recommendations
Emily Chamlee-Wright, President and CEO of the Institute for Humane Studies,
details the 3 design principles that lead to great conversations: humility, 
critical thinking and sympathetic listening.  5 minutes watch
+ HUMANKIND by Rutger Bregman


“Most people, deep down, are pretty decent.” That’s the philosophy of Rutger Bregman, 33, the Dutch historian who found fame in 2016 with Utopia for Realists. Bergman is shaping up to be one of the big influencers of the future. 

Buy here

Review of the book by The Guardian here


  1 Quote Worth Pondering

“The key to victory [is] creating the right routines”

Charles Duhigg

And, as always, please give me feedback… Which of the above is your favourite? What do you want more or less of? Other suggestions? Let me know! Just reply to this email.
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About the Author

Shay Dalton

Shay Dalton

Managing Director 16498583

Shay Dalton is the Managing Director of Lincoln Recruitment Group. Shay is a qualified ACCA Accountant with over 20 years’ experience specialising in the placement of senior positions across a broad spectrum of Accountancy and Finance positions within the industrial and financial services sectors. Having been involved in the establishment of some of the most respected financial recruitment brands in the Irish market, Shay subsequently set up Lincoln Recruitment Specialists in 2008. He also hold’s an MSc in Organisational Management and is a member of BPS, qualified to conduct and interpret psychometric testing as well an EQi testing.

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